Ocean Grow
Ocean Grow/Contact
Contact Us

Get in TouchWe're here to help.

Whether it's a ship management enquiry, a service partnership or a general question, please reach out — our professional team will respond to your message within one business day.

Contact Information

Ocean Grow's head office is located in Xinxing District, Kaohsiung. You are welcome to call, fax or email us, and we will get back to you as soon as possible.

Address
13F.-2, No. 251, Minquan 1st Rd., Xinxing Dist., Kaohsiung City 806, Taiwan (R.O.C.)
Kaohsiung Head Office
Phone
Mon–Fri 09:00–18:00
Fax
886-7-222-3085
Mon – Fri
09:00 – 18:00
Sat · Sun · Public Holidays
Closed

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Thank you for your enquiry. We will contact you within one business day by email or phone. For urgent matters, please call our office directly.

For general enquiries we aim to reply within 1 business day; for urgent matters or vessel incidents, please call the office directly at 886-7-222-0598 during business hours.
13F.-2, No. 251, Minquan 1st Rd., Xinxing Dist., Kaohsiung City 806, Taiwan (R.O.C.) Open in Google Maps →

Frequently Asked Questions

Below are the questions clients ask most often. If you can't find what you need, please contact us directly.

How is the ship management fee calculated?

Management fees depend on vessel type, tonnage, the scope of services required and the contract term, charged on a monthly or annual basis. Contact our sales team with the basic details to receive a detailed quotation.

How much preparation time does ship management take?

From signing to completing system implementation generally takes 4–8 weeks, including document review, SMS establishment or transfer, crew data organisation and various certification applications. Expedited timelines can be negotiated for urgent cases.

Does Ocean Grow offer standalone audit services (not full management)?

Yes. We provide standalone consultancy such as ISM internal audits, ISPS security assessments and MLC compliance reviews — a full management contract is not required. Let us know your specific needs so we can propose a suitable plan.

What fleet sizes does the ship-shore e-Commerce platform support?

The platform supports everything from a single vessel to large fleets (100+ ships), with different user counts and features per plan. The Starter plan suits small and mid-sized owners; the Enterprise plan offers customised integration.

How do I apply to become a partner or agent of Ocean Grow?

Please use the contact form above or email service@oceangrow.com.tw, selecting the "Partnership Enquiry" category, with a brief background of your company and your proposed cooperation. We will arrange a meeting to discuss further.